COVID-19 Customer Contact Data Capture for Pubs, Bars & Restaurants

Pubs, bars and restaurants were able to open from July 4th following an easing of the coronavirus lockdown.

As part of the ongoing measures to prevent the spread of COVID-19, owners will be required to capture contact details of every customer that visits and keep these records for three weeks. The short timescale required poses a logistical nightmare for business owners, and is a potential Data Protection minefield.

Our software solves the problem and is available now. Our unique app streamlines the process, while maintaining complete GDPR compliance. Data is quickly and securely entered by your staff using our web app from any web browser. It works perfectly on any mobile device, tablet or laptop with an internet connection so there is no expensive new hardware to buy. Use your existing PoS devices, iPhone, Android phone or tablets.

  • Available now
  • 100% secure & encrypted
  • GDPR compliant
  • Simple and easy to use
  • Free demo
  • Same working day setup

COVID-19 Contact Capture Login Page

Only customer data required to trace customers is stored, and can be passed on to NHS contact tracers should an infectious outbreak occur locally. Data is automatcially deleted after three weeks and is stored using a highly secure encryption algorithm. Our app is fully brandable.

COVID-19 Contact Capture Main Menu

Our app allows you to group customers together, and requires only a name and any one of three contact methods - telephone number, e-mail or postal address. The 'Info Script' menu option shows a standard piece of text that the staff member should read out to the customer to advise them why their details are being recorded, how long it will be retained for, and to confirm that they are happy to consent to this use. Larger organizations can customize this text if they wish.

COVID-19 Contact Capture Customer Page

The comprehensive built-in reporting provides a list of all customers that were at your venue between any specified dates and times, and can produce a PDF or CSV export.

COVID-19 Contact Capture Report

Our pricing is simple and transparent from only £19.00/month per venue, based on the number of individual venues in your portfolio. This includes up to 20 staff users per venue, more available on request.

Please contact us about this product or call our sales team on 020 8123 4422 to discuss pricing and to arrange a free demo.