Last Updated: 8 January 2026

Setting Up Exchange Mailbox on Outlook for Android

To set up your Northserver Exchange mailbox on your Android mobile phone or tablet device, first go to the Google Play Store and install the Microsoft Outlook app.

Step 1

Adding First Mailbox

Once installed, open the Outlook app.

If this is the first mailbox you have added to the device, it should automatically start the Add Mailbox Wizard.

Adding More Mailboxes

If you have already added a mailbox to this device, or the wizard does not start, follow these steps.

First, touch the 'home' (house) icon in the top left corner. Depending on your device, instead of a house icon, it may be the initials of the e-mail account you are currently viewing.

Now touch the 'settings' (cog) icon in the bottom left corner.

Touch 'Accounts', then 'Add Account', followed by 'Add an Email account'.

Step 2

If other accounts are found on your device, untick them and then touch 'Skip'.

Step 3

Enter your e-mail address e.g. steve@northserver.com, then touch 'Continue'.

Step 4

After a few moments, the necessary settings should be downloaded from our servers.

This may not work automatically if your domain is not registered through us, in which case you will need to enter the details manually. Contact the company that you registered your domain with for assistance with setting up the necessary DNS records.

Make sure 'Advance Settings' is turned on at the bottom of the screen.

Type your password in the 'Password' box.

Type your e-mail address again in the 'Username' box. Leave the 'Domain' box blank.

If the 'Server' box is not filled in automatically, enter exchange.northserver.co.uk.

You may optionally enter a description for this mailbox in the 'Description' box, for example 'Work E-mail' or 'Football Club E-mails'.

To save the settings, touch the 'tick' icon in the top right corner.

After a few moments, your inbox will be set up and you can start sending and receiving e-mails.

Step 5 - Sync Contacts (Optional)

If you want the contacts stored in your mailbox to sync with your device, follow these optional steps. First, touch the 'home' (house) icon in the top left corner. Instead of a house icon, it may be the initials of the mailbox you are currently viewing.

Now touch the 'settings' (cog) icon in the bottom left corner.

Touch 'Contacts' and then 'Sync contacts'.

Touch toggle dot on the right hand side of you mailbox, so that the blue dot is towards the right (enabled). If you want to turn this feature off, touch it again so the blue dot is towards the left.