Setting Up Exchange Mailbox on Outlook for Windows 10

This guide assumes you have already installed Microsoft Outlook on your computer. We recommend using the latest version of Microsoft Outlook, and this guide is for Microsoft Outlook 2019. The steps for previous versions are broadly the same.

Step 1

Open Outlook. If the 'Add Mailbox Wizard' does not start automatically, click on the 'File' menu.

Adding an Exchange mailbox to Outlook for Windows 10

Step 2

Click 'Add Account'.

Adding an Exchange mailbox to Outlook for Windows 10

Step 3

Enter your e-mail address, then click 'Connect'.

Adding an Exchange mailbox to Outlook for Windows 10

Step 4

Select 'Exchange' from the list of providers.

Adding an Exchange mailbox to Outlook for Windows 10

After a few moments, the mailbox configuration will be downloaded from our servers and your mailbox will be ready to use.

Adding an Exchange mailbox to Outlook for Windows 10

Automatic Configuration Not Working

There are several reasons why the setup process may not work. Usually, this will be because your domain is not registered through us, and is therefore not configured correctly for Exchange mailboxes. You can Raise a Support Ticket if you would like us to help you configure your domain correctly.

Manual Setup

You can configure the mailbox manually by clicking on 'Advanced options' and then ticking 'Let me set up my account manually' in Step 3 above.

Adding an Exchange mailbox to Outlook for Windows 10

Use the details below to configure your mailbox manually:

E-mail Address (enter your full e-mail address)
Server exchange.northserver.co.uk
Domain/Username (enter your full e-mail address)
Password (enter your password)